Objectives



Introduction

Sales Management Course (SMC) is specially designed by LFI’s Training and Development Department to provide every LFI’s distributors with all the necessary mindset, product knowledge skills and techniques when doing sales. This course is made possible through the 2-day well designed intensive training comprises of 4 modules and activities to enhance creative thinking and thinking out of the box. Participants will not only learnt in this course but will also experience fun and bonding within one another through the activities.


Course Synopsis

Module 1: Psychology of selling
This module provides the fundamental of understanding what is sales and why do we have to sell. In this society, a lot of people have misunderstanding of what sale is and also fear doing sales, like: rejections from friends, objections, it’s a shame to ask people to buy, and many more reasons. And hence a lot of salesperson develops their self-concept about sales and themselves. Psychology of sales talk about the positive self-concept of what a top sales performer has. It also talks about the differences between a top sales performer and a bottom sales performer.

Module 2: Sales Process
Participants will be Introduce to the sales cycle of a highly effective salesperson. The sales cycle include topics like, Prospecting, Creating needs, Presentation, Handling Objections, Closing and Referrals. Participants will also be taught on the effective techniques used by role playing.

Module 3: Body Language and Customer Behavior
A fun and yet a lot of learning session on the different behavior type and body language of a customer. How will one tells if a customer is ready to buy. What signals can we receive if customers are ready to buy? It is important to have this basic knowledge to make selling more effective.

Module 4: Eloquent Training
This is the most fun module within these 2 days. Students will be able to learn and experience the basic “Know How” when sharing testimonials or when talking in public.